배송 정보

공급업체 정보

저희의 목표는 고객님께서 어디에 계시든 최상의 배송 솔루션을 제공해 드리는 것입니다. 저희는 매일 전 세계 수백 명의 고객님께 배송 서비스를 제공하고 있으며, 언제나 가장 신속하게 고객님의 요구를 충족시켜 드릴 것을 보장합니다.

주문 배송 소요 시간은 다음 두 가지 단계로 구성됩니다.

· 처리 시간: 주문 확인, 품질 관리 및 포장 작업에 소요되는 시간입니다. 모든 주문은 접수일로부터 영업일 기준 3~5일 이내에 물류 센터로 이관되어 발송 준비가 완료됩니다.

· 배송 시간: 물류 센터에서 목적지까지 상품이 운송되는 데 소요되는 시간입니다.

배송 정보

1. 주문 처리 시간: 24시간

(공휴일 기간에는 처리 시간이 다소 지연될 수 있습니다.)

2. 총 배송 소요 시간: 1~2주

3. 운송 기간: 7~12일

4. 예약 주문(Pre-order) 상품의 배송 소요 시간은 14일입니다.

What is neoprene?

Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

Why does StrideOn use neoprene in its products?

We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

Is neoprene waterproof?

Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

Is neoprene easy to clean?

Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

Does neoprene provide padding or protection for my belongings?

Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

How does neoprene feel to the touch / against my skin?

Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

Do StrideOn shoes with neoprene or other materials provide arch support?

Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.

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